I am considering ordering one of your Ixon Duchess Ladies Textile jackets black/white online. I have tried two other styles of Ixon Jackets and believe I am a size 5 (M) but found that a size 4 was also a close fit. I just wanted to confirm that if I order a size 5 and it does not fit I can exchange it for a size 4. Please note this would only be an exchange for size, I would not be requesting a refund or change of product. Thank you in advance,
Aleisha.
Dear Aleisha,
We have one size 5(M) left and 3 size 4(S).
Yes, we exchange on size once at no extra on shipping, if you exchange again then shipping is charged.
We have found that the Ixon are a tailored fit so keep that in mind if you think that you will be adding extra layers for winter.
We ask the customer to contact us first and then to send the parcel back at standard postage rates on a COD. More information is here:: http://shop.sydneycitymotorcycles.com.au/g/32487/returns-exchanges.html
Kind Regards